Refurbished grades are designed to give you a better idea of what to expect from a refurbished product.

1) Grade A refurbished devices are in near-mint condition. Their cosmetic aspect is excellent, and they show next to no signs of previous use.

2) Grade B is the second-best cosmetic quality you can get from a refurbished device and feature some light scratches or scuffs

3) Grade C is the lowest cosmetic quality of a refurbished phone or laptop still in working order. Although refurbished Grade C devices have been tested, cleaned, and confirmed to work, they show signs of intense usage by their previous owner

Finish 

1. Black
2. Green
3. Yellow
4. Purple
5. (PRODUCT)RED™
6. White

Capacity1 

1. 64GB
2. 128GB
3. 256GB

Size and Weight2 

1. Width: 2.98 inches (75.7 mm)
2. Height: 5.94 inches (150.9 mm)
3. Depth: 0.33 inch (8.3 mm)
4. Weight: 6.84 ounces (194 grams)

Display 

1. Liquid Retina HD display
2. 6.1-inch (diagonal) all-screen LCD Multi-Touch display with IPS technology
3. 1792-by-828-pixel resolution at 326 ppi
4. 1400:1 contrast ratio (typical)
5. True Tone display
6. Wide color display (P3)
7. Haptic Touch
8. 625 nits max brightness (typical)
9. Fingerprint-resistant oleophobic coating
10. Support for display of multiple languages and characters simultaneously

The iPhone 11 display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.06 inches diagonally (actual viewable area is less). 

Splash, Water, and Dust Resistant3 

1. Rated IP68 (maximum depth of 2 meters up to 30 minutes) under IEC standard 60529

Chip 

1. A13 Bionic chip
2. 6-core CPU with 2 performance and 4 efficiency cores
3. 4-core GPU
4. 8-core Neural Engine

Camera 

1. Dual 12MP Wide and Ultra Wide cameras
2. Wide: ƒ/1.8 aperture
3. Ultra Wide: ƒ/2.4 aperture and 120° field of view
4. 2x optical zoom out
5. Digital zoom up to 5x
6. Portrait mode with advanced bokeh and Depth Control
7. Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono, High-Key Mono)
8. Optical image stabilization (Wide)
9. Six‑element lens (Wide); five‑element lens (Ultra Wide)
10. True Tone flash with Slow Sync
11. Panorama (up to 63MP)
12. Sapphire crystal lens cover
13. 100% Focus Pixels (Wide)
14. Night mode (Wide)
15. Deep Fusion (Wide)
16. Next-generation Smart HDR for photos
17. Wide color capture for photos and Live Photos
18. Advanced red‑eye correction
19. Auto image stabilization
20. Burst mode
21. Photo geotagging
22. Image formats captured: HEIF and JPEG

Video Recording 

1. 4K video recording at 24 fps, 25 fps, 30 fps, or 60 fps
2. 1080p HD video recording at 25 fps, 30 fps, or 60 fps
3. 720p HD video recording at 30 fps
4. Extended dynamic range for video up to 60 fps
5. Optical image stabilization for video (Wide)
6. 2x optical zoom out
7. Digital zoom up to 3x
8. Audio zoom
9. True Tone flash
10. QuickTake video
11. Slo‑mo video support for 1080p at 120 fps or 240 fps
12. Time‑lapse video with stabilization
13. Cinematic video stabilization (4K, 1080p, and 720p)
14. Continuous autofocus video
15. Take 8MP still photos while recording 4K video
16. Playback zoom
17. Video formats recorded: HEVC and H.264
18. Stereo recording

TrueDepth Camera 

1. 12MP camera
2. ƒ/2.2 aperture
3. Portrait mode with advanced bokeh and Depth Control
4. Portrait Lighting with six effects (Natural, Studio, Contour, Stage, Stage Mono, High-Key Mono)
5. Animoji and Memoji
6. 4K video recording at 24 fps, 25 fps, 30 fps, or 60 fps
7. 1080p HD video recording at 25 fps, 30 fps, or 60 fps
8. Slo‑mo video support for 1080p at 120 fps
9. Next‑generation Smart HDR for photos
10. Extended dynamic range for video at 30 fps
11. Cinematic video stabilization (4K, 1080p, and 720p)
12. QuickTake video
13. Wide color capture for photos and Live Photos
14. Retina Flash
15. Auto image stabilization
16. Burst mode

Face ID 

1. Enabled by TrueDepth camera for facial recognition

Apple Pay 

1. Pay with your iPhone using Face ID in stores, within apps, and on the web
2. Send and receive money in Messages with Apple Cash4
3. Complete purchases made with Apple Pay on your Mac
4. Pay for your ride using Express Transit5

Learn more about Apple Pay 

Learn more about Apple Cash 

Cellular and Wireless 

1. Model A2111*
2. FDD‑LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 18, 19, 20, 25, 26, 29, 30, 66, 71)
3. TD‑LTE (Bands 34, 38, 39, 40, 41, 42, 46, 48)
4. CDMA EV‑DO Rev. A (800, 1900 MHz)
5. UMTS/HSPA+/DC‑HSDPA (850, 900, 1700/2100, 1900, 2100 MHz)
6. GSM/EDGE (850, 900, 1800, 1900 MHz)
7. All models
8. Gigabit-class LTE with 2x2 MIMO and LAA6
9. 802.11ax Wi‑Fi 6 with 2x2 MIMO
10. Bluetooth 5.0 wireless technology
11. Ultra Wideband chip for spatial awareness7
12. NFC with reader mode
13. Express Cards with power reserve

For details on LTE support, contact your carrier and see apple.com/iphone/LTE.

Location 

1. Built-in GPS/GNSS
2. Digital compass
3. Wi‑Fi
4. Cellular
5. iBeacon microlocation

Video Calling8 

1. FaceTime video calling over cellular or Wi‑Fi
2. FaceTime HD (1080p) video calling over Wi‑Fi
3. Share experiences like movies, TV, music, and other apps in a FaceTime call with SharePlay
4. Screen sharing
5. Portrait mode in FaceTime video
6. Spatial audio
7. Voice Isolation and Wide Spectrum microphone modes
8. Zoom with rear‑facing camera

Audio Calling8 

1. FaceTime audio
2. Voice over LTE (VoLTE)6
3. Wi‑Fi calling6
4. Share experiences like movies, TV, music, and other apps in a FaceTime call with SharePlay
5. Screen sharing
6. Spatial audio
7. Voice Isolation and Wide Spectrum microphone modes

Audio Playback 

1. Supported formats include AAC, MP3, Apple Lossless, FLAC, Dolby Digital, Dolby Digital Plus, and Dolby Atmos
2. Spatial audio playback
3. User‑configurable maximum volume limit

Video Playback 

1. Supported formats include HEVC and H.264
2. Supports Dolby Vision, HDR10, and HLG
3. Up to 4K HDR AirPlay for mirroring, photos, and video out to Apple TV (2nd generation or later) or AirPlay 2‑enabled smart TV
4. Video mirroring and video out support: Up to 1080p through Lightning Digital AV Adapter and Lightning to VGA Adapter (adapters sold separately)9

Siri10 

1. Use your voice to send messages, set reminders, and more
2. Activate hands‑free with only your voice using “Hey Siri”
3. Use your voice to run shortcuts from your favorite apps

Learn more about Siri 

External Buttons and Connectors 

1. Volume up/down
2. Ring/Silent
3. Side button
4. Built-in stereo speakers
5. Lightning connector
6. Built-in microphones

Power and Battery11 

1. Video playback: Up to 17 hours
2. Video playback (streamed): Up to 10 hours
3. Audio playback: Up to 65 hours
4. Fast‑charge capable: Up to 50% charge in 30 minutes12 with 20W adapter or higher (sold separately)
5. Built-in rechargeable lithium‑ion battery
6. Wireless charging (works with Qi chargers13)
7. Charging via USB to computer system or power adapter

Sensors 

1. Face ID
2. Barometer
3. Three‑axis gyro
4. Accelerometer
5. Proximity sensor
6. Ambient light sensor

Operating System 

iOS 

iOS is the world’s most personal and secure mobile operating system, packed with powerful features and designed to protect your privacy.

See what’s new in iOS

Accessibility 

Built-in accessibility features supporting vision, mobility, hearing, and cognitive disabilities help you get the most out of your iPhone. Learn more about Accessibility 

Features include: 

1. Voice Control
2. VoiceOver
3. Zoom
4. Magnifier
5. RTT and TTY support
6. Siri and Dictation
7. Type to Siri
8. Switch Control
9. Closed Captions
10. AssistiveTouch
11. Spoken Content
12. Back Tap

Built-in Apps 

1. Camera
2. Photos
3. Health
4. Messages
5. Phone
6. FaceTime
7. Mail
8. Music
9. Wallet
10. Safari
11. Maps
12. Siri
13. Calendar
14. iTunes Store
15. App Store
16. Notes
17. News
18. Contacts
19. Books
20. Home
21. Weather
22. Reminders
23. Clock
24. TV
25. Stocks
26. Calculator
27. Voice Memos
28. Compass
29. Podcasts
30. Watch
31. Tips
32. Find My 
33. Settings
34. Files
35. Measure
36. Magnifier
37. Shortcuts
38. Translate

Free Apps from Apple 

Pages, Numbers, Keynote, iMovie, GarageBand, Clips, and Apple Store app are preinstalled.

1. iMovie
2. Pages
3. Numbers
4. Keynote
5. GarageBand
6. Apple Store
7. Trailers
8. iTunes Remote
9. Clips
10. Support

SIM Card 

1. Dual SIM (nano-SIM and eSIM)14
2. iPhone 11 is not compatible with existing micro-SIM cards.

eSIM not supported in all regions. Learn more about eSIM on iPhone.

Rating for Hearing Aids 

1. M3, T4

Mail Attachment Support 

1. Viewable document types
2. .jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel); .zip; .ics; .usdz (USDZ Universal)

System Requirements 

1. Apple ID (required for some features)
2. Internet access15
3. Syncing to a Mac or PC requires:  
4. macOS Catalina 10.15 or later using the Finder
5. macOS El Capitan 10.11.6 through macOS Mojave 10.14.6 using iTunes 12.8 or later
6. Windows 7 or later using iTunes 12.10.10 or later (free download from itunes.com/download)

Environmental Requirements 

1. Operating ambient temperature: 32° to 95° F (0° to 35° C)
2. Non-operating temperature: −4° to 113° F (−20° to 45° C)
3. Relative humidity: 5% to 95% noncondensing
4. Operating altitude: tested up to 10,000 feet (3000 m)